Tena Comfort Normal 3 x Pack of 42

Quality

We understand that the well-being of your residents depends on the quality of the products you use. That's why we source only the finest, tried-and-tested items from reputable suppliers.

Reliability

We pride ourselves on being a dependable partner. We ensure prompt next day deliveries, accurate orders, and exceptional customer service. Your peace of mind is our priority.

Compassion

We’ve cultivated strong relationships with both care home administrators and suppliers. This has allowed us to curate a diverse and comprehensive range of products that cater to the unique needs of the care home industry.

Minimum UK carriage paid order for web and App is £95 (£8.95 carriage charge if below)

Phone or Email £150 (£8.95 carriage charge if below)

Scottish Highlands/Northern Ireland £200 (£20 carriage charge if below)

UK Offshore £500* (£20 carriage charge if below)

*Offshore including Isle of Wight, Isle of Man, Channel Islands (Guernsey/Jersey)

Please complete the VAT relief form if you believe your service user is eligible. The below information briefly details eligibility and further information relating to VAT Notice 701/7. If you require more detailed information, visit the GOV.UK link: https://www.gov.uk/guidance/reliefs-from-vat-for-disabled-and-older-people-notice-7017

Overview

The UK government offer VAT relief on a range of applicable products for charities and for disabled individuals who purchase items designed exclusively for use by disabled persons. However, care homes are unable to purchase on behalf of their residents and claim VAT relief legitimately.

Eligible individuals and charities with a registered charity number can claim VAT relief online at the point of payment.

Eligibility for VAT Relief

To qualify for VAT relief, you must fall into one of the following categories:

· Charities

Charitable care institutions that provide care or treatment predominantly to disabled individuals. Please supply your charity registration number.

· Individuals who are chronically sick or disabled

Defined as individuals with a physical or mental impairment that has a long-term and substantial adverse effect on their ability to perform everyday activities, those with a condition that the medical profession considers a chronic sickness, or individuals who are terminally ill.

This does not include elderly individuals who are otherwise able-bodied or those who are temporarily disabled or incapacitated.

Eligible Products

Products eligible for VAT relief include aids designed exclusively for use by individuals who are incapacitated or disabled, as well as items intended for the care or treatment of incontinence. These products are available at zero-rate VAT when purchased directly by an individual for personal use, or by a registered charity for use by a disabled person. Eligible products will be clearly marked on the website.

How to Claim

To claim VAT exemption on our website, you must complete the VAT relief declaration form, which is available in the footer for the website. You will need to complete a new form for each purchase of eligible equipment or products.